Privacy Policy

This Privacy Policy explains how ADDUCK collects, uses, shares, and protects your personal information when you use our mobile application, website, and related services (together, the "Service"). Please read it carefully.

The data controller is: ADDUCK, Ukraine, 79013 Lviv region, Lviv city, Kolberga O. street, building 3A. Contact: info@adduck.biz.

1. Information We Collect

A. Information You Give Us Directly

We collect information you provide us, including: your email address, username, country, date of birth, and password; demographic details in response to surveys; information you provide when seeking help from us; billing information such as your name, address, and payment card details.

B. Information We Collect Automatically

We collect other information automatically when you use Adduck, including: IP address; mobile and device identifiers; platform type; information about your device and software; details about features you use; crash reports and system activity details; approximate location data.

2. Cookies, Pixels, and Tracking Technologies

Adduck and our third-party partners use cookies, pixels, and similar technologies to collect information about how you use our app and services. Specifically, we use:

• Google Analytics / Firebase — to analyze app usage, user flows, and performance. Google's privacy policy: policies.google.com/privacy.
• Meta Pixel (Facebook) — to measure the effectiveness of our advertising on Facebook and Instagram, and to deliver targeted ads. Meta's privacy policy: facebook.com/policy.
• TikTok Pixel — to measure ad performance and reach relevant audiences on TikTok. TikTok's privacy policy: tiktok.com/legal/privacy-policy.

If you are located in the European Union or EEA, these tracking technologies will only be activated after you provide your consent via our cookie consent banner. You can withdraw your consent or change your preferences at any time through the cookie settings in the app, or in your device Settings → Privacy → Tracking (iOS).

3. Third-Party Services

In addition to the advertising and analytics partners listed above, Adduck uses third-party services for crash reporting, attribution, and payment processing. These services may collect device identifiers, usage data, and approximate location under their own privacy policies. We ensure all third-party partners comply with applicable privacy laws.

4. How We Use Your Information — Legal Basis (GDPR)

We use your information for the following purposes. For users in the EU/EEA, we specify the legal basis for each:

5. International Data Transfers

When we share your data with third-party partners (such as Google, Meta, or TikTok), your data may be transferred to and processed in the United States or other countries outside the European Economic Area (EEA).

For transfers of personal data from the EU/EEA to third countries, we rely on appropriate safeguards as required by GDPR, including Standard Contractual Clauses (SCCs) approved by the European Commission. You may request a copy of the relevant safeguards by contacting us at info@adduck.biz.

6. Subscriptions and Auto-Renewal

Adduck offers auto-renewable subscriptions. Payment is charged to your account (Apple ID or Google Play account) at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription in your App Store or Google Play account settings.

7. Your Rights

Depending on your location, you have the following rights regarding your personal data:

All users

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

EU / EEA residents (GDPR)

• Right to data portability — receive your data in a structured, machine-readable format
• Right to restrict processing
• Right to object to processing based on legitimate interests
• Right not to be subject to solely automated decision-making that significantly affects you
• Right to lodge a complaint with your local EU data protection authority

California residents (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information as traditionally defined. However, sharing data with advertising partners (Google, Meta, TikTok) for targeted advertising may be considered a "sale" or "sharing" under CCPA. You may opt out by contacting us at info@adduck.biz or adjusting your device privacy settings.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise any of these rights, contact us at info@adduck.biz. We will respond within 30 days (or within the timeframe required by applicable law).

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us at info@adduck.biz.

9. App Tracking Transparency (iOS)

On iOS, Adduck may request permission to track your activity across other apps and websites for advertising purposes (used by Meta Pixel and TikTok Pixel). You can change your tracking preferences at any time in your device Settings → Privacy → Tracking.

10. Children's Privacy

Adduck is not directed to children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected data from a child under 16, please contact us at info@adduck.biz and we will delete it promptly.

11. Security

We strive to use commercially acceptable means to protect your personal information, but cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or via an in-app notice. Your continued use of Adduck after the effective date of any update means you accept the revised policy.

13. Contact Us

If you have questions about this policy or wish to exercise your rights, contact us at info@adduck.biz.

For EU/EEA residents: if you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. A list of EU data protection authorities is available at edpb.europa.eu.