Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information ADDUCK receives from users.

1. Information We Collect

The information we collect depends on what products you use and how you use them. The controller of the personal information collected is ADDUCK: Ukraine, 79013 Lviv region, Lviv city, Kolberga O. street, building 3A.

A. Information You Give Us Directly

We collect information you provide us, including:

Your email address, username, country, date of birth, telephone number and password; demographic details, for instance in response to surveys about our products; information you provide when seeking help from us such as your name and records of the issues you experience; billing information, such as your name, address, telephone number and payment card details.

When you participate in social features (such as chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected or used by other users without your consent. Please make sure your privacy settings reflect your preferences.

B. Other Information We Collect When You Use Our Products

We collect other information automatically when you use our products, including:

IP address; mobile and other hardware or device identifiers; browser information, including your browser type and the language you prefer; referring and exit pages, including landing pages and pages viewed; platform type; information about your media, device, hardware and software, such as your hardware settings and components; details about what ADDUCK products you use and your use of them; and device event information, including crash reports, request and referral URLs and system activity details.

We also may collect and store information locally on your device, using mechanisms like cookies, browser web storage (including HTML 5) and application data caches.

C. Information Provided to Us by Third Parties

Mobile Platforms. If you use our products on your mobile device and/or tablet, we receive information about you from the app stores and other mobile platform providers. This information includes your username and/or device ID and the fact that you made a purchase, but does not include any sensitive or financial information. Some of our mobile platforms also may send information to us that you authorize them to provide.

Other Third Parties. We may receive information from third parties, like Facebook or Game Center, when you use these services in connection with our products. We may also receive information about you when other players choose to share their contact lists with us.

2. How We Collect Information

We collect some information from you when you provide it to us directly, such as via an online form or when you talk with our customer experience team. We and third parties also use certain technologies described below to collect information to deliver excellent experiences.

A. Cookies

Cookies are small text files stored on your Internet browser. We use cookies and similar technologies to help us understand things like what web pages, features or ads you view. This information helps us keep track of your shopping cart, measure the effectiveness of our advertising, make sure you don't see the same ad repeatedly and otherwise help enhance your user experience. You can disable cookies, limit the types of cookies you allow, or set your browser to alert you when cookies are being sent.

B. Analytics Technologies

We use third party analytic technologies to collect information about how you use our products, your computer or device and the health of our products. This information includes technical and related information about your computer or device and operating system (such as IP address and device ID), information about your feature usage and usage statistics, system interactions and peripheral hardware.

Third party analytics services integrated into our products may combine the information they collect over time and across different websites. Many of these companies collect and use information under their own privacy policies.

C. Ad Serving Technologies

Some of our products employ ad serving technologies that use cookies, clear GIFs, web beacons, tracking pixels, and other similar technologies like identifiers to deliver offers to you. Some of these technologies can sync or connect behavior across different websites, mobile apps and devices.

These technologies collect and use information so we can serve appropriate advertising to you and help track results and measure effectiveness. Third party advertising companies may combine the information collected in the context of delivering an ad to you via our products with other information they have independently collected over time and across different websites.

3. How We Use Your Information

We use your personal and non-personal information, both individually and combined together, in the following ways:

To operate our business — operate, improve, and develop our products and services; serve and measure the effectiveness of advertising; set up and maintain accounts you register for; identify, fix, and troubleshoot bugs and service errors; help keep our services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and enforce our agreements and policies.

To provide you support — help identify and troubleshoot problems with your account; survey your opinions through surveys or questionnaires; communicate with you and respond to your specific requests or questions; manage and send you confirmations and important information about your products, purchases, subscriptions, and warranties.

To personalize our communications — present offers and/or information relating to products you might like; make recommendations to you; personalize advertising for you and deliver targeted marketing, service updates and promotional offers.

4. Information We Share with Third Parties

We do not share personal information that directly identifies you (such as your name, e-mail or postal address) with independent third parties without your consent, unless it is either required by law or we determine that disclosure is reasonably necessary to enforce our rights, property or operations or to protect our users or third parties. We may share anonymous or aggregated information, or other data that does not directly identify you, with third parties.

We do not knowingly disclose personal information about children under 18 years of age to independent third parties even with consent.

However, in the event of a reorganization, divestiture, merger, sale or bankruptcy, we may transfer all information we collect to the relevant third party and will obtain your consent to do so if required by law.

We do not control information sent from your browser to third parties, such as advertising networks and analytics companies that receive information in the normal course of your Internet activity. When third party technologies or social tools are integrated into our products, those third parties may collect information when you use our products.

5. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Third Party Services

Our websites and products may contain advertising or third party services (such as links to third-party websites). If you click on those links, including an advertisement, you will leave the ADDUCK website and go to the site you selected. If you visit a third party website or use a third party service, you should consult that site's or service's privacy policy.

7. Changes to Our Policy

We may update this policy from time to time, so please review it frequently. Your continued use of our products means you accept the changes. Once you accept this policy, we will not enforce future changes we deem in good faith to be material absent your express agreement to the changed terms. If you are asked to affirmatively accept material changes to this policy and you decline to do so, you may not be able to continue to use the product provided.

8. Contact Us

If you have a complaint or question about this policy, you may contact us at info@adduck.biz.